{"summary":{"id":"f52838f2-9c2d-4962-99c6-e2b29d8faeec","traceId":"lf-d03450e8a4aa","agentName":"support-bot","appVersion":"v2.1.0","agentVersion":"v2.1.0","promptVersion":null,"status":"error","startedAt":"2026-10-17T07:32:27.937Z","durationMs":2980,"stepCount":3,"toolCallCount":1,"toolErrorCount":1,"redundantToolCalls":0,"retryCount":0,"costUsd":0.00084814,"costEstimated":false,"primaryModel":"gpt-4o-mini","pathSignature":"orders.lookup","sourceFormat":"langfuse","scenario":null,"scores":{"helpful":0}},"trajectory":{"schemaVersion":1,"id":"f52838f2-9c2d-4962-99c6-e2b29d8faeec","source":"live","steps":[{"id":"lf-d03450e8a4aa-1","raw":{"id":"lf-d03450e8a4aa-1","name":"route","type":"GENERATION","input":[{"role":"user","content":"Where is my order?"}],"model":"gpt-4o-mini","usage":{"input":920,"output":55},"output":{"role":"assistant","content":"Let me check."},"endTime":"2026-10-17T07:32:29.165Z","startTime":"2026-10-17T07:32:27.937Z","calculatedTotalCost":0.0003241758000571281},"name":"route","type":"llm_call","index":0,"input":[{"raw":{"role":"user","content":"Where is my order?"},"role":"user","content":"Where is my order?"}],"model":"gpt-4o-mini","usage":{"inputTokens":920,"outputTokens":55},"output":{"raw":{"role":"assistant","content":"Let me check."},"role":"assistant","content":"Let me check."},"costUsd":0.0003241758000571281,"timestamp":"2026-10-17T07:32:27.937Z","durationMs":1228},{"id":"lf-d03450e8a4aa-2","raw":{"id":"lf-d03450e8a4aa-2","name":"orders.lookup","type":"TOOL","input":{"orderId":8290},"level":"ERROR","output":{"status":"shipped"},"endTime":"2026-10-17T07:32:29.556Z","startTime":"2026-10-17T07:32:29.185Z","statusMessage":"orders API timeout"},"args":{"orderId":8290},"name":"orders.lookup","type":"tool_call","error":"orders API timeout","index":1,"result":{"status":"shipped"},"timestamp":"2026-10-17T07:32:29.185Z","durationMs":371},{"id":"lf-d03450e8a4aa-3","raw":{"id":"lf-d03450e8a4aa-3","name":"answer","type":"GENERATION","level":"ERROR","model":"gpt-4o-mini","usage":{"input":1289,"output":122},"endTime":"2026-10-17T07:32:30.917Z","startTime":"2026-10-17T07:32:29.576Z","statusMessage":"could not answer","calculatedTotalCost":0.000523967093671672},"name":"answer","type":"llm_call","error":"could not answer","index":2,"input":[],"model":"gpt-4o-mini","usage":{"inputTokens":1289,"outputTokens":122},"costUsd":0.000523967093671672,"timestamp":"2026-10-17T07:32:29.576Z","durationMs":1341}],"metadata":{"name":"support-bot","scores":{"helpful":0},"traceId":"lf-d03450e8a4aa","agentName":"support-bot","appVersion":"v2.1.0","environment":"production","agentVersion":"v2.1.0","sourceFormat":"langfuse"},"createdAt":"2026-10-26T12:02:32.530Z"}}